1. One year free warranty for major 3 components of our trucks: engine, gearbox, axles.
2. We offer video guidance and our engineers will go to customer's country to assist the installation and operation when quantity reaches 20 units.
3. Transportation warranty: our company offers transportation insurance for customer to ensure the products arriving at destination safely.
Q: Can I buy a sample of your product for testing?
A. Yes, that's fine. Our MOQ is 1set.
Q: What's about the payment?
A: 40% deposit by T/T before order,balanced by T/T before delivery.
Q: How about quality of your factory product ?
A: Our product quality is ahead of other manufacturers in the industry. We have advanced production equipment ,skilled workers and perfect mangement quality. So the quality is under control. Our products are certificated by ISO 9001:2008,CCC and BV, and many trucks passed SGS inspection .
Q: How do you gurantee the quality of the product?
A: Don't worry, my dear client. Any one of you is very important to us. So we will do inspect all of the goods before shipment. And we had joined the trade credit insurance system. If the product received has quality problems, Alibaba will return the advance payment back to you.
Q: Why do you choose us?
A: We are self-produced and self-selling manufacturer and we have more than 15 years of production experience, our products have been sold all over the world.
Q: What about your after-sale service?
A: We offer 1 year after-sale service. We can supply the spare parts at factory price all the time.
Q: Can we visit your factory before purchasing?
A: We welcome you to visit our factory any time and we will show you our production line .